PART 4: HOW SHOULD BUSINESS RESPOND? Identifying and assessing human rights impacts Human rights due diligence rights issues outlined in Part 3 to understand where there may be either risks of human rights begins with identifying and understanding the human rights impacts occurring, or actual instances of human rights impacts occurring. harms your business may be associated with. This involves assessing the actual and potential adverse human rights impacts that your business may be involved with through its activities, operations and relationships.102 To effectively identify potential risks and impacts, it is important to develop an understanding of your business’ structure and operations, including your supply chains. Understanding the structure of your business and your business relationships will assist you to develop an understanding of where risks may exist. For example, if you are tour operator and use a food and beverage provider, do you know where the food is being produced? Supply chain risk analysis The Roundtable Human Rights in Tourism, an open network to support tourism businesses on their way to respecting human rights in tourism, has developed a list of potential human rights risks that may occur within the tourism supply chain focusing on specific stages and processes including retail and sales, tour operators, transportation, accommodation, food and beverage, and tourist activities.103 Or where the raw materials are sourced? Once you have a clear overview of your business and its relationships, it is time to begin the process of identifying what actual or potential adverse human rights impacts your business may be causing, contributing to or directly linked to. This process can take various forms, however it is often useful to begin by conducting research and engaging with internal and external stakeholders about potential risks and impacts. Engaging with rights-holders themselves, such as employees, workers in your supply chain, and their human rights risks at once. However, many businesses have complex structures, multifaceted projects and investments, and global supply chains with numerous tiers. Recognising these complexities, the human rights due diligence process does not ask businesses to address every human rights risk immediately, but rather to prioritise addressing their most severe human rights risks first.104 communities or customers who may be affected For instance, the Intercontinental Hotels Group by your business, is also critical to gain a better (IHG) identified what the business’ most severe understanding of the situation. potential human rights risks were, based on For the tourism industry, it is recommended that you start by looking at your business operations and supply chains with regard to the human 42 | Some businesses may be able to address all their scale, scope and whether and how they can be remediated,105 and then elected to address modern slavery as a priority.106