73
National Human Rights Commission of Korea Annual Report 2017
police (18,753 or 19.9%), and other state institutions (7,198 or 7.6%). While the majority of
complaints received were related to detention facilities, shelter facilities, and the police, a rapidly
growing number of complaints were received in relation to shelter facilities between 2010 and
2015, with the number on a slight decrease from 2016. Also, a steady rise was observed in
complaints related to schools and public service-related organizations, which became subject to
investigations through the amendment of the NHRC Act in 2012.
B. Statistics of complaints handled
Over the last four years, more than 8,000 human rights complaints were received and handled.
2016.
Part 2
In 2017, there were 1,103 more complaints received and 152 more complaints handled than in
In 2017, 876 complaints resulted in remedial measures, representing a decrease of 27 (3.1%)
settlement (63 or 51.6% less). To some degrees, however, an increase of 22 cases closed during
investigation offset the decrease in cases closed through informal settlement.
[Table 2-2-3] Human rights infringement complaints handled in the last five years
(in number of cases)
Remedies
Dismissed
Investigation
suspended
15 1,671 7,020 52,054 1,310 26,535
522
Transferred
Recommendations,
etc.
Legal
aid
requested
142
2,355
19
876
8
210
-
4
59
595
5,419
96 2,164
21
8,424
903
19
179
1
9
122
573
4,956
82 2,452
31
8,795
858
8
133
-
-
277
440
5,101
79 2,705
52
8,708
8,093
728
21
78
1
-
229
399
4,890
48 2,387
40
7,457
7,450
637
1
115
2
-
242
277
4,313
18 2,464
18
Received
Handled
Cumulative
94,194
91,643 11,222
2017
9,263
8,576
2016
8,160
2015
8,499
2014
2013
Subtotal
Mediation
Closed
by
settlement
Resolved
during
investigation
Charged or
investigation
requested
Year
Rejected
* The cumulative figures total the numbers from the time the Commission was established (25 November 2001) to 31 December 2017.
*Recommendations, etc.: The sum of recommendations made for a settlement, remedial action, disciplinary action, or emergency relief
action that, under the NHRC Act, the recommended institutions have the obligation to confirm whether or not they would accommodate
them
*Resolved during investigation: Of cases rejected or dismissed, those that were resolved smoothly or did not require separate remedial
Commission's
Major Activities
compared to the previous year. This is largely due to a decrease in cases closed through informal