72
Commission's Major Activities
Section 2. I nvestigations and Remedies: Human Rights
Infringements
1. Complaints received and handled
A. Statistics of complaints received
In 2017, a total of 9,263 complaints were received, which is 1,103 (13.5%) more compared
to the previous year. This increase can be attributed to more complaints received in relation
to detention facilities, with 596 more complaints over the previous year. There were also 168
and 162 more complaints received in relation to other state institutions and local governments,
respectively. Meanwhile, cases involving schools have been on a continuous rise since 2013, and
the same trend was manifested for the military since 2015. On the other hand, there were 429
less shelter-related complaints received compared to 2016. The decrease is likely a result of the
amended the Mental Health Welfare Act, which provides for shorter periods of hospitalization in
mental health care institutions.
[Table 2-2-2] Human rights infringement complaints filed against entities in the last five years
(in number of cases)
Year
Sub
-total
Prosecution
Police
Detention
facilities
Cumu94,194 2,873 18,753 27,865
lative
National
IntelliMilitary
gence
Service
Other
state
institutions
ProJudicial
tective
instifacilities tutions
247 2,024 7,198 22,819 1,149
ImmiLocal
Legislagration
governture
Office,
ments
etc.
75 4,443
Public
service
Schools -related
organizations
Others
340 3,623 1,244 1,541
2017
9,263
193 1,551 2,247
10
279
483 2,607
95
11
469
82
666
290
280
2016
8,160
142 1,482 1,651
9
199
315 3,036
77
2
307
59
594
222
65
2015
8,499
144 1,363 1,715
3
153
259 3,473
61
6
445
81
551
190
55
2014
8,708
190 1,539 1,631
11
182
392 3,464
83
3
387
18
497
230
81
2013
7,457
157 1,330 1,688
16
141
315 2,728
74
6
343
23
412
179
45
*The cumulative figures total the numbers from the time the Commission was established (25 November 2001) to 31 December 2017.
The number of human rights complaints received by the Commission from its inception
to the end of 2017 totaled 94,194. By institution, detention facilities were at the top with
27,865 complaints (29.6%), followed by shelter facilities (22,819 complaints or 24.2%),