Commission's Major Activities Chapter 2 National Human Rights Commission of Korea Annual Report 2016 Investigations and Remedies Section 1. Overview The Commission undertakes investigation of human rights infringements and discriminations and seeks remedial measures in accordance with subparagraphs 2 and 3 of Article 19 of the NHRC Act. Subject to investigation Subject to the Commission's investigations are state agencies, local governments, schools6), public service-related organizations7), and detention and protective facilities that violate the human rights guaranteed under Article 10 to Article 22 of the Constitution, or commit discriminations in relation to their operation8). The same applies to a corporate body, organization, or a private person that commit discriminations. Complaints Investigations are usually initiated upon receiving complaints, which can be filed by the victims or those who are aware of an abuse or discrimination, as well as third parties. To guarantee the right to complaint of those confined in a detention or protective facility and, as such, are unlikely to file a complaint orally or by phone, the Commission visits the facilities for a face-to-face meeting9). Upon receiving a complaint, the Commission conducts an investigation. If the case is 6) ‌‌Schools established in accordance with Article 2 of the Elementary and Secondary Education Act, Article 2 of the Higher Education Act, and other relevant statutes 7) Public service-related organizations under subparagraph 1 of Article 3-2 of the Public Service Ethics Act 8) Excluding the legislation of the National Assembly and trials in courts and the Constitutional Court 9) ‌‌Pursuant to subparagraphs 2 and 4 of Article 31 of the NHRC Act, the Commission shall have a commissioner or a staff member visit a confinement or caring facility to receive an oral or written complaint from an internee if he/she wishes to do so in front of a Commission's commissioner or staff member. 44