Table 4: Corporate Services Unit Strategic Framework Performance snapshot Output 1: Corporate Services Objective: To provide good leadership, management of systems, processes, efficient support and coordination for the successful implementation of programmes Outcomes Key Projects Performance Measure SDG / SDS/LJSP Goal An office with the Human Resources Improved management & efficient L&JS Goal 5 necessary capacity Management support for service delivery to fulfil its mandate Ensure adequate human resource efficiency and development of staff An aligned organizational Improved Organizational structure delivering Performance on its mandates and responsibilities Well managed staff who deliver their KPI’s and constantly strive to improve their performance Effective financial management systems and reporting Budget and Finance Regular updating of Strategic Plans and Team and Individual Performance Plans using robust Monitoring and Evaluation reporting Monitoring implementation of staff workplans Maintenance of efficient systems & processes High levels of budgetary control and adherence to Treasury Instructions Simple Strategic Plan easily understood by staff and external audience Monitoring and evaluation framework that is easily implemented Office of the Ombusman/NHRI Samoa Annual Report 2019/20 35