Outcome 3: An adequately resourced SIU with capable staff able to deliver all functions of SIU
Performance Indicator 3.1: Adequate manpower to carry out functions of SIU
SIU will be welcoming an additional member to the team in the upcoming financial year. As the work
continues to grow under SIU’s mandate, there will always be a need for additional manpower.
Performance Indicator 3.2: Ongoing training for SIU staff to effectively deliver functions of SIU
The Ombudsman is fortunate to gain a number of training opportunities through its partnership with the
Commonwealth Ombudsman every year since its inception. During this financial year, the investigative
arm of the office is grateful to the Commonwealth Ombudsman for the purchase of new office assets (i.e.
whiteboards x2, filing cabinets x2, recorders x3, shredder, and a projector set) from the remaining funds
of the last work plan of the partnership.
These are the trainings and conferences taken on by SIU through the office’s partnerships, during this
financial year:
1) 31 July – 1 August 2019: SIU attended a workshop conducted by the New Zealand Ombudsman
and the International Ombudsman Institute in Fiji. The objective of the training was to build
investigation capacity in a Pacific way. New Investigation techniques, resources, procedures and
templates were obtained and implemented as an outcome of this training.
2) October 2019: Australian Public Sector Anti-Corruption (APSACC) Conference: Directors of SIU and
GG joined this conference with representatives from the Audit Office to: (1) learn about best
practices in the prevention and investigation of corrupt conduct as well as identifying corruption
risks (2) share experiences and (3) develop professional networks. This prompted the
Ombudsman Complaint Box initiative that SIU implemented in December 2019.
3) 10 – 13 March 2020: SIU attended a basic Fraud Investigation Course delivered by MGT locally.
This session was delivered over 4 days and the office invited representatives from partner
agencies such as the Police, Prison, and the Audit Office to take the course as well.
4) 29 May 2020: Both Directors of SIU and GG attained a Certificate IV in Government Investigations
that was delivered by ICETS, (a nationally recognized trainer in Australia) over the course of 12
months. Principal Investigation Officers for both SIU and GG have been enrolled to take this course
in September 2020.
The office has also secured funding from the Commonwealth Ombudsman for 4 of its staff members to
undertake a Diploma in Prosecutions from the University of South Pacific in the upcoming financial year.
This is an effort to build capacity in anticipation of the establishment of the Ombudsman Tribunal.
2.4 Output 4: Corporate Services Unit
The Objectives, strategies and performance indicators shown here are drawn from the Office of the
Ombudsman Strategic Plan 2016 – 2020.
Office of the Ombusman/NHRI Samoa Annual Report 2019/20
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