Output performance 2017/18 Output 1: Human rights education, promotion, and advocacy programmes that are delivered effectively Objective Measure 2016/17 Result 2017/18 Standard 2017/18 Result Increased reach and relevance The number of downloads and access to Commission digital information13 39,713 Baseline 35,000 8% Increase from previous year (42,890) Achieved 50,080 Percentage of civil society and government stakeholders that provide positive feedback about key HRC external events14 90% 70% Achieved 90% Percentage of engaged civil society and government stakeholders that provide positive feedback on the effectiveness of Te Mana i Waitangi training, promotion, and education Baseline of 70% established 70% Achieved 90% Increase the understanding of the human rights dimensions of the Treaty of Waitangi (Te Mana i Waitangi) Output 2: Effective engagement with government, civil society and business to protect human rights and reduce barriers to inclusion Objective Measure 2016/17 Result 2017/18 Standard 2017/18 Result Engagement with government, civil society and business to effect positive human rights changes Percentage of planned engagements15 that result in actions that progress positive change 77% 75% Achieved: 88% 13 This measure is included in the services from the Human Rights Commission’s non-departmental appropriation for Vote Justice for 2017-18. 14 Measured through formal feedback solicited at key external events. 15 Includes face-to-face and written engagement including, but not limited to, facilitation of events. Engagements occur in line with the strategic objectives and advocacy areas as defined in the Commission’s business plan. Annual Report 2018 53