• In a well-publicised and significant mediated outcome, parents now registering a child’s birth will be able to select ‘mother’ ‘father’ or ‘parent’ with the effect that same-sex or transgender couples, for example, will be able to choose the way they describe their relationship to the child. Outcomes recorded for individuals included: compensation; apology; an interview or job reference; accommodation made for a disability; an acknowledgment of the reality of the complainant’s situation; reimbursement of lost wages; donation to a charity of choice; coaching in self-resolution; and referral to an organisation better placed to help. The Enquiries and Complaints team dealt with 11 ‘mega’ matters over the year, representing 331 incoming enquiries and complaints. Mega matters are high-profile issues that gain traction in the media and prompt a significant number of complaints about the human rights issues raised. Minister for Women Julie Anne Genter’s comments about boards being mainly made up of “old white men” prompted 158 complaints to the Commission, by far the largest number of media-generated complaints this year. Businessman and social commentator Sir Bob Jones’ suggestion that Waitangi Day be replaced was labelled racist, as was a pamphlet associated with Don Brash entitled Hobson’s Pledge. Journalist Joel Maxwell created controversy with an article considered to denigrate pakeha. A video sermon by pastor Logan Robertson making statements about gay people caused alarm and an Iranian diplomat’s comments considered to be anti-Israeli and anti-Semitic, as well as comments by the Commission on disharmonious speech all generated a rush of complaints. Broader human rights enquiries – beyond unlawful discrimination In addition to specific complaints about unlawful discrimination under the Human Rights Act, the Commission received a vast number of enquiries on a wide variety of human rights issues. We considered 4737 complaints, enquiries and requests for action on other human rights issues and closed 4674 within the year. Seventy percent (3314) were responded to and closed within three days of being received. During 2017-18, the Commission responded to queries and concerns about systematic abuse of people in state mental health care and prisons; low earnings of ride-sharing drivers; freedom of speech; age discrimination in the appointment of staff; 5G technology and its impact on safety and dignity; Treaty of Waitangi implications in several areas, including financial market regulation and adoption; men’s issues; funding for counselling and mental health; disabled parking; water; international students; online abuse; bullying; funding for Citizens Advice Bureau; golliwogs; Large Natural Grouping policy in Treaty of Waitangi settlements; poverty; youth safety; special measures for Mäori and vulnerable groups; and housing. 40 Human Rights Commission

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