○ Age Discrimination in Recruiting Apartment Security Guards Four people including Mr. Kim are all aged over 71. When they were working as security guards for OO Apartment in Gangbuk-gu, Seoul, the apartment security service business was transferred to OO System which conducted document and interview screening among the existing 88 security guards and disqualified 14 security guards aged 71 or over. The complainants alleged that this constituted discrimination on the ground of age. The Commission's investigation result showed that OO System, the accused, conducted job interviews on December 17-18, 2009 and disqualified 14 security guards, including the complainants, on December 28, 2009, all of whom were born before 1938. The Commission deemed that, as there were no concrete grounds for disqualifying them other than age, the accused discriminated against workers or those who aspire to become employees on the ground of old age. It recommended to the accused to offer job opportunities for the complainants when it recruits security guards in the future and formulate preventive measures on age discrimination at the time of recruiting employees and the accused accepted the recommendations. 4) Discrimination Based on Disability Discrimination disability refers to an act of restricting, excluding, differentiating or unfavorably treating a particular person or a group of particular persons without reasonable cause on the ground of their being, having been, or being expected to be disabled in all aspects of social activities, including employment. Acts deemed to be discriminatory are collectively ostracizing persons with disabilities and related persons at schools, facilities, workplace or local communities on the ground of disability, as well as verbal or physical acts insulting or degrading them. The National Human Rights Commission Act defines "disability" as a "physical, mental and/or social condition that considerably impairs a person's daily or social life activities 94 Part II. Major Activities of the Commission