Chapter 4
Investigations and Remedies: Discriminatory Acts
Section 1. Overview
Pursuant to Article 19(3) of the National Human Rights Commission Act, the
Commission conducts investigations into complaints of discriminatory acts and seek
remedies for victims. In accordance with Article 30 (1) 2 and 30 (1) 2 of the Act, the
Commission may launch investigations into complaints of violation of equal rights by state
organs, local governments or detention/protective facilities, as well as complaints of
discriminatory acts allegedly committed by legal entities, organizations or private
individuals. Also, by power granted by Article 30 (3) of the Act, the Commission may
initiate investigation even in the absence of formal filing of a complaint when it deems that
there exist reasonable grounds for believing that discriminatory acts have taken place and
that such violations are serious.
Violation of equal rights subject to the Commission's investigation includes any act of
favorably treating, excluding, differentiating, or unfavorably treating a particular person in
employment (recruiting, hiring, training, assigning, promoting, compensating, retiring,
etc.); supply or use of goods, services, transportation, commercial facilities, realty, and
residential facilities; or in the provision of education and training at or usage of educational
facilities or vocational training institutions without reasonable grounds, but based on
gender, religion, disability, age, social status, region of birth, national origin, ethnicity,
physical conditions including appearance, marital status, including legally married, single,
separated, divorced, widowed, remarried, or de facto married, pregnancy or childbirth,
family structure or situation, race, skin color, idea or political affiliation, criminal record,
sexual orientation, academic background or medical history.
Moreover, Article 2(5) of the National Human Rights Commission Act amended in July
Chapter 4. Investigations and Remedies: Discriminatory Acts
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