237 editions), which covers diverse human rights conditions in all sectors of society collected through complaints, counseling and civil applications to be shared by all staffs every day. Moreover, it published "Quarterly Report" which summarizes the Commission's opinions and policy decisions by quarter, utilizing it as primary sources for exploring tasks, including human rights policies, suo moto investigations and special investigations. It also published "Report on Migrant Workers' Life Story" which covers multicultural families' rights to housing, education, family unity and health, created through in-depth interviews with 22 migrant worker families. It also published "Human Rights Counseling Cases from 2009 to 2010," a report featuring selected cases representing human rights conditions of Korean society out of 20,562 counseling cases filed from July 2009 to June 2010. The Commission has tried to identify areas necessary for further development by providing a list of pending human rights issues that Korean society should give priority to resolve. Section 2. Major Activities In the year 2010, the Commission received 9,159 complaints and handled 22,502 cases and 26,795 civil applications and inquiries. Complaints, counseling cases, civil applications and inquiries went up by 2,174 (31%), 3,741 (19.9%), and by 161 (0.6%), respectively from 2009. The increase rates of civil applications and inquiries were not very high, as simple inquiries such as phone directory assistance were not included in the count from 2009. 62 Part II. Major Activities of the Commission