······························································· 299 기업의 공시제도와 관련된 예 (OECD 회원국) ·································································· 300 2. 비사법적 고충처리 제도 ·········································································································· 301 Q. 고충(Grievance) 이란? ···································································································· 302 Q. 고충처리제도(Grievance Mechanism) 이란? ·································································· 302 <고충처리 제도의 유형과 예> ···························································································· 303 <비사법적 고충처리제도의 유형> ······················································································· 305 Q. 비사법적 고충처리제도의 장점은? ················································································· 306 1) 글로벌 고충처리 제도 - 국제산별협약 ··············································································· 307 <국제산별협약 신고절차 및 신고내용> ·············································································· 307 <국제산별협약 체결 기업과 파트너> ················································································· 308 사례: 국제산별협약 체결 사례 ·························································································· 309 2) 대륙별 고충처리 제도 - 아시아개발은행 책무성 고충처리 제도 ······································ 312 <ADB의 책무성 매커니즘> ································································································· 312 Q. ADB의 책무성 메커니즘의 제외 대상은 어떤 것이 있는가? ······································· 313 Q. 자문 단계(Consultation Phase) 처리 과정 ···································································· 313 Q. 컴플라이언스 검토 단계(Compliance Review Phase: CRP) 처리 과정 ······················· 314 <ADB의 책무성 메커니즘이 본국과 주재국에 미치는 영향> ··········································· 317 3) 국가별 고충처리 제도 - NCP(National Contact Point) ···················································· 319 <각 회원국의 NCP 운영 방식> ·························································································· 319 <대표적 나라들의 NCP 운영 현황> ··················································································· 320 <NCP 주요 활동 및 평가> ································································································· 322 한국 NCP 구조 ··················································································································· 323 한국 NCP 운영규정 개정 ··································································································· 324 <이의제기 처리 절차 구조도 > ·························································································· 325 이의제기 처리 절차 ············································································································· 325 이의제기 사례 유형 ············································································································· 325 4) 국가별 고충처리 제도 - 국가인권기구 ··············································································· 326 ICC 기업과 인권에 관한 실무그룹 역할 ············································································ 327 국가인권기구 에딘버러 선언의 주요 내용 ········································································· 327 국가인권기구와 기업과 인권에 대한 주요 조사 내용 ······················································· 328 <각 국가인권기구의 기업과 인권 관련 진정사건 처리 범위> ·········································· 328 각 국가인권기구의 기업과 인권 관련 활동 ······································································· 329 5) 지역적 고충처리 제도 - 한국의 지역 노사정 위원회 ························································ 330 한국에서 지역적 고충처리 제도의 장점 ············································································· 330 사례 2: 지속가능보고서에서 인권 항목 리포팅