/fli6«o dfgj clwsf/ cfof]u
s'6gLlts lgof]u;Fu cfjZos ;dGjo ug]{ /
cfof]un] tf]s]sf cGo sfo{x¿ ug]{ .
-!!_ ;~rf/, ;"rgf k|ljlw, k|ltj]bg, k|fl1s cg';Gwfg tyf k|sfzg dxfzfvf
cfof]usf ;"rgfnfO{ ;~rf/dfWod ;dIf k'¥ofpg],
k|];–lj1lKt÷k|];–gf]6 tof/ ug]{,
kqsf/ ;Dd]ngsf] tof/L ug]{,
dfgj clwsf/kq ;Dkfbg ug]{,
dfgj clwsf/;DaGwL ;dfrf/sf] cg';Gwfg ug]{,
;e{/ k|0ffnL (Server System) / sDKo'6/ dd{t ug]{,
cfof]usf] km];a's, l6lj6/, j]a;fO6 cBfjlws ug]{],
cfof]usf sd{rf/Lx¿sf] ljB'tLo xflh/Lsf] tYofª\s /fVg],
cfof]usf k|sfzgdf l8hfOg tyf n]cfp6sf ;DaGwdf ;xof]u ug]{,
;"rgf k|ljlw;DaGwL gLlt / of]hgfsf] lgdf{0f tyf sfof{Gjog ug]{,
ph'/L Joj:yfkg k|ltj]bg k|0ffnL (Complain Management Reporting
System) ;~rfng;DaGwL sfo{ ug]{,
cfof]usf] jflif{s k|ltj]bg tof/ ug{],
Dffgj clwsf/;DaGwL ljifout k|ltj]bgdf cfjZos sfo{ ug]{,
cfof]uaf6 k|sfzg x'g] cGo k|sfzgx¿;DaGwL sfo{ ug]{ /
cfof]un] tf]s]sf cGo sfo{x¿ ug]{ .
-!@_ k|b]z sfof{no ;dGjo dxfzfvf
s]Gb|, k|b]z tyf k|b]z zfvf sfof{noaLr ;dGjo ug]{,
k|b]z tyf k|b]z zfvf sfof{nosf] dfl;s k|ltj]bg ;ª\sng / ljZn]if0f ug]{,
12