Series of Places of Detention Assessment Reports (02) 6. Numbered, bound, complete and updated inmate records are available at the CRC (inmate’s identity, reasons for conviction/conciliation, authority concerned with inmate, date and time of inmate reception and release, committal order, earliest expected time for inmate to appear in court) (please review). 7. The CRC has documented and clear policies and standards for maintaining security for inmates and workers at the center (please review). 8. The CRC has a documented and effective complaints system. Records available = 1 No records available = 5 There is a policy = 1 No policy = 5 There is a complaints system = 1 There is a complaints system but not documented / or ineffective = 3 No complaints system = 5 9. CRC has service facilities (library, vo- There is an operational library and rehacational training, and other facilities) and bilitation facilities and a clear system for a clear system for its management. managing them = 1 No library, no rehabilitation facilities, or clear system for managing them (one of them does not exists) = 3 No library, no rehabilitation facilities, no clear management system = 5 10. CRC has reliable and clear policies There is a clear policy and reliable proceand procedures for managing family visits dures = 1 and they have been carefully followed. No clear policy and no reliable procedures = 5 11. CRC cooperates with social instituCRC cooperates with social institutions in tions in providing services to inmates. providing services to inmates = 1 CRC does not cooperate with social institutions in providing services to inmates =5 12. There is a clear policy on disclosing There is a clear policy on disclosure of information about detainees and their detainees’ information = 1 cases to the media and other parties. There is no clear policy on disclosing the information of the detainees = 5 74 INDEPENDENT COMMISSION FOR HUMAN RIGHTS