6) co-operation of government authorities of Turkmenistan in the protection of human and civil rights and freedoms; 7) development and co-ordination of international co-operation on human and civil rights and freedoms. 2. The Ombudsman shall handle complaints of citizens of Turkmenistan and foreign citizens and stateless persons residing in the territory of Turkmenistan against decisions or actions (inaction) of state authorities, local self-government bodies, officials, civil servants, if the applicant has previously appealed against these decisions or actions (inaction) in a judicial or administrative manner, but did not agree with the decisions taken on his complaint. 3. In order to perform his functions, the Ombudsman shall collect and analyze information received from state authorities, local self-government, enterprises, institutions, and organizations, regardless of their organizational and legal forms and forms of ownership, individual citizens, and the media. Article 20. Report of the Ombudsman 1. The Ombudsman shall submit to the President of Turkmenistan an annual report on his activities and on the situation in the field of human rights in the country, and make this report before the Mejlis of the Milli Gengesh of Turkmenistan. 2. The annual report of the Ombudsman shall be covered in the mass media of Turkmenistan. 3. As necessary, the Ombudsman shall have the right to submit a special report on certain issues of observance of human rights and freedoms in the country to the President of Turkmenistan, and make this report before the Mejlis of the Milli Gengesh of Turkmenistan. CHAPTER V. ASSUSTANCE OF THE OMBUDSMAN IN RESTORATION OF VIOLATED HUMAN AND CIVIL RIGHTS AND FREEDOMS Article 21. Consideration of complaints by the Ombudsman 1. The Ombudsman shall examine the complaints about decisions and actions (inaction) of state authorities, local self-government bodies and their officials that violate the rights, freedoms and legitimate interests of citizens of Turkmenistan and foreign citizens, stateless persons, located on the territory of Turkmenistan, and shall have the right to conduct verification on them. When applying to the Ombudsman, privileges or limitations on grounds of nationality, skin colour, gender, origin, property and official status, place of residence, language, attitude to religion, political beliefs, party affiliation or lack of thereof shall not be allowed. 2. The Ombudsman shall accept complaints from third parties about violations of the rights, freedoms and legitimate interests of a certain individual or a group of people, subject to obtaining their consent.