Providing legal representation and bringing proceedings (OHRP) Measure 2014/15 Result 2015/16 standard 2015/16 Result Responsive and timely decision making 80 human rights and privacy matters received and undertaken 60-80 human rights and privacy matters received and undertaken Above forecast Demand driven measure – 105 human rights and privacy matters were received and undertaken ‘Undertaken’ means that the Commission has commenced its decision-making process in respect to the matter. 100% of applications were assessed and allocated to a solicitor within 10 working days *95% of applications are assessed and allocated to a solicitor within 10 working days Achieved 100% of applications were assessed and allocated to a solicitor within 10 working days 87% of all applications *80% of applications are for representation decided within four months were substantially progressed within four months Not Achieved Overall, 78% of applications were decided within four months. This is an ambitious target for 2015/16 and out-years. National Human Rights Institution independence, credibility and effectiveness Measure 2014/15 Result 2015/16 standard 2015/16 Result *Independence, credibility and effectiveness in discharging the functions of a National Human Rights Institution A-status accreditation Maintenance of A-status accreditation Achieved 4 ‘Positive systemic change’ means an outcome which leads to change in systems or organisation-wide practice, a result which will affect more than one person for an indefinite length of time. Systemic changes can be distinguished from ‘individual’ results which are, for example, apology, donation, compensation, reinstatement. An ‘educational’ result is one that reaches a wider audience but is not as widespread or as firm as a systemic result, e.g press release, explanation/education in the Human Rights Act 1993 44 Human Rights Commission