Enquiries and complaints of unlawful discrimination There were 1392 enquiries and complaints alleging unlawful discrimination over the year, 1274 of which were classified as unlawful discrimination complaints – a 14 percent increase on the 1122 complaints received last year. Across the public and private sectors, unlawful discrimination enquiries and complaints in the area of employment accounted for 32 percent of approaches to the Commission. When combined with complaints about pre-employment, these two areas accounted for 41 percent of all enquiries and complaints. Complaints that Government policy, or the actions, decisions or practice of a Government department or agency delivering Government policy, had breached anti-discrimination provisions accounted for 26 percent of all approaches to the Commission. The third highest area of enquiry and complaint was in the provision of goods and services, accounting for 18 percent of all enquiries and complaints. This spread of complaints has been consistent for a number of years. Unlawful Discrimination Enquiries and Complaints in the public and private sector (grouped by area) 442 Employment 358 Government activity 257 Provision of goods and services 126 Pre-employment 90 Land, housing and accomodation 74 Educational establishments 45 Public places – racial disharmony (s61) 30 Places, facilities, vehicles 24 Advertisements 10 Professional and trade associations Vocational training bodies 7 Qualifying bodies 4 Partnerships 1 0 Annual Report 2016 50 100 150 200 250 300 350 400 450 19