STRATEGIC FRAMEWORK ON A NATIONAL ACTION PLAN ON BUSINESS AND HUMAN RIGHTS FOR MALAYSIA also be established at GLCs. This would be an initiative to drive higher standards of performance at GLCs, in line with the GLC Transformation Programme. 122. In relation to existing State-based non-judicial grievance mechanisms that address businessrelated human rights abuses, such as administrative mechanisms for receiving complaints regarding consumer issues and workplace gender discrimination, their effectiveness should be evaluated against the effectiveness criteria in Guiding Principle 31. 123. Recommendations: The Commission therefore recommends that: i. When addressing specific thematic issues and sectors in the NAP, the Government identify gaps in the provision of non-judicial remedy, evaluate the effectiveness of relevant non-judicial mechanisms against the effectiveness criteria in Guiding Principle 31, and address these gaps by expanding the mandate of the relevant non-judicial mechanisms or establishing new ones. ii. The Government strengthen the Commission’s mandate, powers and capacity to enable it to effectively serve as a grievance mechanism for business-related human rights abuses. iii. The Government assess the avenues for using existing State-based non-judicial grievance mechanisms to address business-related human rights abuses and adopt appropriate recommendations for doing so. iv. The Government assess the need for establishing new non-judicial grievance mechanisms to address business-related human rights abuses, including establishing mechanisms at Statelinked development and investment finance institutions and GLCs, and adopt appropriate recommendations for doing so. 38