189 the schools, and objections to the curriculum. The complaints against the Ministry included such violations as the right of access to public service, the right to participate in holding public jobs, the rights of its occupants, and other rights of the public employee, and the rights of children and adolescents, particularly their protection from social and economic exploitation as well as abuse. Gaza Strip: In 2010, ICHR received (11) complaints against the Ministry of Education and Higher Education, compared with (16) complaints in 2009. They were divided into (8) complaints against the Ministry of Education and Higher Education in Gaza, and (3) complaints against the Ministry of Education and Higher Education in Ramallah. These complaints focused on obtaining official documents, and education certificates. F. Ministry of Social Affairs West Bank: ICHR received (83) complaints during 20100 against the Ministry of Social Affairs, compared with (47) complaints in 2009. The majority of these complaints followed‐up by ICHR related to two areas: the first in the area of employment rights, such as arranging appointments in public office, obtaining promotions and objections to placement within the structure; the second concerns services, such as the adoption of social cases within the Ministry's different programs. The complaints submitted against the Ministry included the following violations: 1) abuse of power; 2) the right to holding a public job and the rights of its occupants; 3) the right to social security; and 4) citizens’ rights to security from physical or mental abuse. Gaza Strip: ICHR received (20) complaints against the Ministry of Social Affairs, compared with (13) complaints in 2009. The complaints focused on: 1) the right to social security; 2) the recognition of citizens as social cases for obtaining a living subsidy; 3) provision of health insurance for the disabled; 4) and a complaint about the attack on a student by the director and a teacher in the vocational training center affiliated to the Ministry of Social Affairs. G. Ministry of Local Government West Bank: ICHR received (33) complaints against the Ministry of Local Government, compared with (62) complaints in 2009. The complaints focused on: 1) service matters handled by the local authorities and municipalities supervised by the Ministry of Local Government; 2) employment matters related to four

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