Preventing Torture An Operational Guide for National Human Rights Institutions
A key challenge you can face is that the reason you are conducting the interview may not be the same
as the reason the interviewee agreed to speak with you. As a result, what the interviewee wants to tell
you may not be the information you are looking to collect. In these situations you should pursue your
objective at the same time as respecting the interviewee’s wish to share information that is important to
them. You have no power to make someone tell you something they do not want to share.
Gather many pieces of information from a single interviewee
An interview allows people to describe events that they have experienced. At the simplest level, someone
you are interviewing might primarily talk about something that has happened to them. However, they
may also have knowledge of other people’s cases and the information they provide may help corroborate
another person’s testimony. It may also help determine whether there is a pattern of torture or if it is a
systemic practice.
Respond to information that the interviewee provides
One of the benefits of conducting interviews is the opportunity to respond directly to information that is
provided by the interviewee and to ask follow-up questions. This interaction with the interviewee may
help you to understand an issue in greater detail or provide new and revealing information on an issue
that you had not anticipated.
Cross-check information
Image: APF / Michael Power
Interviews may also allow you to cross-check and confirm – or not – information that you have collected
from other person.
44 | Chapter 5: Interviewing