Undertaking Effective Investigations A Guide for National Human Rights Institutions Part IV Part V Obtaining and assessing different types of evidence Chapter 20: Physical evidence, including death investigations 120 Chapter 21: Scene visits 130 Chapter 22: Digital evidence and forensic data retrieval 134 Chapter 23: Using the Internet as an investigative tool 139 Chapter 24: Documentary evidence 147 Chapter 25: Assessing the adequacy and quality of evidence 157 Report writing Chapter 26: Report writing Part VI 163 164 Special investigations 175 Section I Investigations of multiple complaints 177 Chapter 27: Multiple complaint investigations 178 Chapter 28: Creating a team to conduct multiple complaint investigations 188 Chapter 29: The Major Case Management model 190 Chapter 30: The G20 Summit investigation 193 Chapter 31: Gender mainstreaming the investigations process 202 Section II Investigations of correctional institutions, the police and the military 217 Chapter 32: Investigating the security and detention sectors 218 Summary 232 Appendices 240 Appendix 1: Manual on Investigative Techniques and Complaints Handling National Human Rights Commission of India 240 Appendix 2: Case study: The investigation of the rights of children living and studying in religious institutions National Human Rights Commission of Mongolia 244 Appendix 3: Case study: The investigation of violations of human rights by mining companies National Human Rights Commission of Mongolia 245 Appendix 4: Case study: Summary report of 2010 incident in Bardiya National Park, Nepal National Human Rights Commission of Nepal 246 Appendix 5: Complaint Handling and Action Guidelines (2013) National Human Rights Commission of Nepal 248 Appendix 6: Manual on Investigation and Case Management Process (2012) Commission on Human Rights of the Philippines 250 Appendix 7: Samples of complaint handling documents Human Rights Commission of Sri Lanka 253 Appendix 8: Gender mainstreaming the investigations process – resources ii 119 255