and online, 379 human rights celebratory events, and 109 education materials produced. In terms of Policy Advisory, a total of 76 issuances were issued of which 27.63% were adopted by the relevant and concerned agencies and local government units. The Gender Ombud Report prepared by the CHR Gender Equality and Women’s Human Rights was featured in the Regional report on Gender-Related Violence in the time of COVID-19. To support the Commission’s commitment to ensure the unhampered delivery of services to the public, Alternative Work Arrangements based on the guidelines issued by the Civil Service Commission were observed. All 844 employees continued to perform their responsibilities, whether they may be physically reporting to their respective workplaces or working from home. In 2020, the CHR had, in its employee roster, 380 employees at the Central Office and 462 in the Regional Offices. Of this number, 29 represent the Indigenous Peoples of Ifugao, Maranaw, Kalinga Apayao. With support from the European Union and the Spanish government through the GOJUST Human Rights Project, which was concluded as of the end of September 2020, major strides in institutional strengthening and civil society engagement were achieved. The Project paved the way for the following in 2020: full construction and inauguration of regional offices of CARAGA and Region I; set up of various CHR 2020 ANNUAL REPORT hubs for legal, e-lawyering services, sanctuaries as well as health and wellness for victims and human rights defenders; finalization of the competency development framework for the CHR’s human resources; publication of various knowledge products on human and gender rights; procurement and installation of ICT equipment to improve the physical facilities at the CHR as well as to support the work-fromhome arrangements; development of online systems and processes for investigation, data gathering and monitoring through the Investigation Reporting Application (IRA) and the Human Rights Observatory; development of handbook and training manuals on paralegal services to help decongest jails and competency-based (ladderized) investigation, respectively; and production of IEC materials on various human rights issues and concerns, such as on death penalty, gender-based violence, and migrant workers, among others. The GOJUST Human Rights Project boosted the provision of human rights protection, prevention, promotion, and policy advisory services of the CHR. It likewise contributed to the institutional strengthening efforts of the Commission through the enhancements in the administrative, finance, procurement, and other support to operations. The COVID-19 pandemic practically forced the world to grind to a halt, but the CHR continued to deliver on its commitment to provide prompt, accessible, responsive and excellent service despite the limitations and quarantine restrictions. Page 2