Training Module on the Right to Mental Health
Training Module on the Right to Mental Health for Civil Society Organizations (CSOs)
for Civil Society Organizations
• Learn about the crisis event.
• Learn about available services and supports.
• Learn about safety and security concerns.
PREPARE
PFA
Action
Principles
LOOK
• Observe for safety.
• Observe for people with obvious urgent basic needs.
• Observe for people with serious distress reactions.
LISTEN
LINK
• Make contact with people who may need support.
• Ask about people's needs and concerns.
• Listen to people and help them feel calm.
•
•
•
•
Help people address basic needs and access services.
Help people cope with problems.
Give information.
Connect people with loved ones and social support.
Slide 27
Training Module on the Right to Mental Health
for Civil Society Organizations
• Observe for safety.
• Observe for people with obvious urgent
basic needs.
• Observe for people with serious distress reactions.
LOOK
ཙ Crisis situations can change rapidly.
ཙ What you encounter may be different from what
you learned before entering.
ཙ Take time – even a quick scan – to LOOK around
you before offering help
ཙ Be calm
ཙ Be safe
ཙ Think before you act
Slide 28
Training Module on the Right to Mental Health
for Civil Society Organizations
LOOK
Safety
People with
obvious urgent
basic needs
People with
serious distress
• What dangers can you observe?
If you're not certain about safety ...
• Can you be there without harm to yourself DO NOT GO! Seek help from others.
or others?
Communicate from a safe distance.
•
•
•
•
Is anyone critically injured
Does anyone need rescue?
Obvious needs (torn clothing, etc.)?
Who may need help to access services or
protection?
• Who else is available to help?
Know your role. Try to obtain help
for people who need special
assistance.
• How many and where are they?
• Is anyone extremely upset, immobile,
not responding to theirs, or in shock?
Consider who may benefit from
PFA and how best to help.
Refer critically injured people for
care.
Slide 29
41