ii.
Anuradhapura Regional Office
In the Anuradhapura Regional Office, during the year 2015 the Anuradhapura regional office
received 652 complaints. This office disposed 637 cases during the year. The number of cases in
hand as at 31st December 2015 was 514. The highest percentage of complaints is on property
related matters (22.69%), whereas matters on employment lie at a (21.62%). 17.48% of the total
number of complaints are in relation to Personal Liberties and 18.25% on Complains are
regarded to inaction by responsible public officers.
iii.
Badulla Regional Office
The Badulla regional office received 273 complaints during the year. The Badulla regional office
concluded action on 191 cases during the year. The number of complaints in hand as at the end
of the year was 177. The highest percentages of complaints are matters relating to employment.
Followed by personal liberty violations consists at 18.31% and Land and property consists at
17.21%. Whilst complains on inactions by responsible public Officers remains at 6.59%.
iv.
Batticaloa Regional Office
The Batticaloa regional office received 433 complaints during the year. The office concluded
action on 441 cases including cases which were brought forward from the previous year. 157
cases were brought forward to the following year. Complains on inactions by responsible public
Officers consists at 31.40% at the Batticaloa Regional Office. Personal Liberties lies at a rate of
28.17%, Employment matters at 11.17 % and property matters at 7.62 % as of 2015.
v.
Jaffna Regional Office
The HRCSL Jaffna Regional office alone received 315 complaints during the year. 317
complaints were concluded in the year, which consisted of 234 cases submitted in 2015 and 83
submitted in previous years. The highest number of Complaints at the Jaffna Regional Office of
a 23.49% of the total complains received is on inactions by responsible public Officers. Personal
Liberty is at a rate of 20.63% and 20.63% relates to social welfare matters. This is followed by
educational matters at 14.92% while child rights disputes are at 0.63%.
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