The Government has therefore knowingly left hundreds, if not thousands, of victims of violence to accept their situation with many believing it to be their fault. The Inquiry points to this as not only a breach of the Constitution, human rights, the Fa’asamoa and Faith but that it also costs the economy hundreds of millions of tala. There is no one-size-fits all approach to services and programmes and additional consideration will need to be given to establish the required services in Samoa, based on the current need. However, there are a number of essentials that must be made available. The first is the provision of government funded shelters, which even SVSG has highlighted as necessary.48 Whilst the current shelter provision is providing a critical level of care for many victims of family violence it is in no way sufficient and there are issues of accountability and standards of counseling which are acknowledged both within the organization and outside of it. The Government has two options in this regard – it can choose to support the privatization of shelter services by providing financial support through an open tender process or it can choose to provide the services directly. Either way, a full independent needs assessment is first required to determine the level of services that are needed across Samoa and to ensure universal coverage, not just for those who live close to Apia. Furthermore, there is a range of additional services which the Government is urgently required to address. The first, which has implications across many different aspects of family violence, is the establishment of counseling standards, a professional qualification for counselors and the re-establishment of the association for counselors. The Inquiry has heard from a variety of sources on the inherent dangers of non-qualified counselors providing care to family violence survivors. The risk of further harm is significant and cannot be tolerated. The provision of counselors must be assured to certified standards and it must also be universally available and at a capacity to respond immediately to the needs of victims. “Crisis counseling is essential in assisting women and girls to achieve immediate safety, make sense of their experience, reaffirm their rights and alleviate feelings of guilt.” Essential Services for Women and Girls Subject to Violence, Partners for Prevention, Inquiry document 65 The provision of such counseling services is supported by the Police 49, who are often put in a position where they are required to undertake this role, with no training and at the same time trying to balance their need to adhere to the ‘no drop policy’. 48 Ramona Boodoosingh and Penelope Schoeffel. (2015). “Addressing Violence against Women in Developing Countries: The Case of Samoa.” Document 82 Inquiry anthology. 49 Police outpost officer, Inquiry public hearings.

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