reference for the staff. The existing office set up, which will include a special complaint-handling desk that is also accessible to persons with physical disabilities, is being improved to make its operations functional. The desk will be backed by a computerised complaint handling system, which is being developed in collaboration with the Canadian Human Rights Commission and the Indian National Human Rights Commission. A comprehensive complaint handling procedure is also being developed. As one of its statutory functions, the Commission has reviewed the periodic report of the His Majesty’s Government on the Convention on the Rights of the Child to the UN treaty monitoring body. Currently, it is preparing a list of Acts and procedures to address the issue of discrimination, torture, fair trial, child rights, violence against women, etc. and to bring them into line with the internal treaties and conventions. The Commission carried out inspection visits to several prisons to assess the legality of detention and the physical conditions of the prisons. It has recommended improvements to the government in the security, health, sanitation and legal treatment of the prisoners as well as improvements in the physical facilities of the prisons. One of the most significant works of the Commission has been its contribution towards the peace process by proposing a draft ceasefire agreement and code of conduct to be followed by the parties to the conflict. Later, it proposed a draft human rights accord to the both parties and lobbied for their acceptance. As a result, focal points in various ministries have been set up and two training programmes have been organised in treaty reporting procedures for HMG staff. NGO personnel were also included in the training to help them prepare better shadow reports on the implementation of treaty. His Majesty’s Government has been facing difficulties in submitting reports to treaty bodies both in time and in quality. To facilitate such submissions, the Commission organized a “Seminar on International Human Rights Reporting Obligations of His Majesty’s Government” involving secretaries of different Ministries. As a result, focal points in relevant ministries have been identified and the Cabinet Secretariat has assumed overall coordinating responsibility. A five-day training workshop on UN reporting under the Convention Against Torture and a weeklong follow-up workshop have been organised for government and non-government staff. The Commission fielded a high-level probecommittee to investigate the violation of humanitarian laws by the Army in Doramba, Ramechhap District, where 18 people were killed. Similar probe-committees were sent to Nagi, Panchthar and Dhangadi, Siraha to investigate incidents involving murder of security personnel and civilian by the Maoists. Formation of such committees and the nature of their work to investigate serious human rights violation is the first NHRC’s Achievements From Stakeholder’s Perspective 3.5% 2.1% 1.4% 7.6% Excellent NHRC played an important role in facilitating fulfilment of reporting requirement on UN Convention Against Torture and Other Cruel and Inhuman or Degrading Treatment or Punishment. Very Good 28.5% Good Satisf actory Poor 56.9% No Accomplishment 5