3.3. 3.4. 3.5. 3.6. 3.7. 3.8. 13 procedures that should be applied, help them take such procedures, or assist in the settlement of complaints with the relevant authorities”. With regard to field visits as a means of monitoring granted to the NIHR, Paragraph (g) of Article (12) stipulates its mandate to "perform announced and unannounced field visits to monitor human rights situation in correction institutions, detention centers, labor calls gathering, health and education centers, or any other public place in which it is suspected that human rights violations are taking place”. Such mandates collectively contribute to the role undertaken by the NIHR in the field of the protection of human rights. Section Three on the Procedures for Receiving the Complaint of the Guide on Receiving Complaints and the Provided Legal Assistance issued by the NIHR stated that “Complaints are accepted from children under the age of 18, provided that the parents, or the person having custody of the child, or the guardian or the legal representative of the child is duly notified.” These provisions confirm that the mandate of the NIHR is not limited to receiving complaints, but also include the areas of the protection of human rights in accordance with the international decisions in this regard. It extends to include follow-up, surveillance, and monitoring of the human rights situation and documentation by the various means. Surveillance process is necessary to ascertain the degree and extent to which the State respects its legal or international obligations relating to human rights. Within the mandate of the NIHR in the field of protection of human rights, in general, and the rights of the child, in particular, the NIHR has played an active role in following-up the status of the rights of the child. Regarding the right to education and providing a safe school environment for the child, the NIHR has observed, through local newspapers, a case where a schoolteacher abused a student in the preparatory school that led to breaking his tooth, in addition to another similar incident to a student in the primary school. Subsequently, the NIHR addressed the concerned authorities, which initiated the legal procedures established in such cases and took the necessary action. The NIHR has also observed a report on a newborn baby who was denied the Bahraini passport due to the similarity of his name with someone who is wanted and banned from travelling. Accordingly, the NIHR followed up the issue with the concerned authorities and the matter was solved. The NIHR has observed a public opinion issue, in addition to receiving eleven requests for intervention and legal assistance in addressing such issue from parents unable to register their children, NIHR_Bahrain©CRC_Additional_Information_Nov2018