d) Education and Awareness Participants are of the view that it is important to adopt a corporate governance culture amongst businesses especially among the small and medium enterprises (SMEs) as they make up over 96% of all businesses in Malaysia. This could be done through continuous education and awareness raising programmes, whereby, the businesses are wellinformed of the benefits that would be enjoyed by adopting corporate governance and respecting human rights in their day-to-day operations. It is undeniable that cost is crucial in implementing human rights elements in the day-to-day operations, but they would have enjoyed the high revenue that enhances their reputations. Their businesses would be more efficient; they would be included in the value chain (whereby more multinational companies will engage with them); and their employees and customers would be loyal to them. e) Sustainability It was emphasised that by reporting on sustainability issues, the businesses tend to act more sustainably. The benefits of sustainability reporting include the integration of corporate sustainability into operations, improvement of company’s reputation, enhancement of company’s commitments, creation of values and jobs, and the strengthening of the relationship with stakeholders and investors. Businesses that perform in a sustainable manner are warmly connected to healthy economic, social and environmental systems. These businesses S U H A K A M A N N U A L R EPOR T 2017 41 1 One participant from the trade union highlighted that there was a small group of employers who was in favour of and support the union for its activities although many still viewed trade unions as a threat to companies. The participant also expressed his hopes that through business and human rights approaches, workers could join the union so that their rights are protected. C H A P T E R Union busting is a serious matter and rampant among in-house unions (rather than the national union). Disputes often happen during collective agreement discussions whereby the main union leaders are often sacked or dismissed from companies for trivial reasons. This is a violation of human rights.