Pathways of care Few Māori engage with formal pathways for addressing workplace harassment and bullying; satisfaction is low among those who do. PATHWAYS OF CARE • Over a quarter of (27%) Māori workers impacted negatively by harassment or bullying don’t tell anyone about it. When the impact is large or extremely negative, one in seven (14%) do not share it with anyone. • It is common for Māori workers who have experienced harassment or bullying to seek some sort of support (80%). This tends to be informal support – most commonly friends or whānau (58%) or work colleagues (42%). • Just over a quarter (26%) of Māori workers who experience harassment or bullying raise a formal complaint. • Dissatisfaction of the formal complaint outcome is high (47%). Dissatisfaction is even higher when the bulling/harassment had a large or extreme impact with 62% being dissatisfied. “Left work and got no help at all, calls to get help from counsellors went unanswered, no help from mental health support, just had to get on with life like most of us that fall though the wide cracks of New Zealand health.” - Māori female who was working in the health care and social assistance sector “The directors scrutinised everything I did and used [me] as an example of “what not to do” to other staff members... A few times they hauled me into the boardroom (in full view of other staff members) and yelled at me for getting to work at 8.32am, or not saying “good morning” as I walked past their desks on my way in… They encouraged excessive staff drinking & would bully/harass you if you didn’t participate. They were both such massive dicks to me. I was lucky in that I had a good support network/friends around me.” - Māori female who was working in the professional, scientific, and technical services sector 66 KANTAR PUBLIC 2022