memeene
/
H
:
Saas
i
|
:
3
NHRC
Rights Commitee
ig
ig
different agency,
thetocn
must be identufied in
toa
been filed or reported
if the same case has
history of the case, e.g.
information on the
number by the
reception desk
ererence’
Assignment of
complamt
documents that
supports their
petitioner, and
requests for
Interview of
~
Document
~ a document or report
7
Pre-defined Process of Procedure - represent different
generated
input/output or Data - represents data that is available for
INQLl OF CUlpUt os well as representing resources used or
process
ClOSsED.
(HOR)
quitclaim in favor of employer.
and execution of waiver and
exchange for exit vis / plane ticket
used by employer to bargain in
advice for the OFW;
2. Settlement bars filing of case in
the Philippines; and
3. Return of confiscated
Passport/IOs/travel documents are
wrpent action/ assistance
1. No available ised
legal counsel /
identify which cases require
qT
required
provide service as
NHRC Qatar to
complainant returns,
However. if
Consid
{
3
eat
eee
charge ithe cormplstiant
offer legal services free of
detention centers,
» police stations.
=
conduct visits to
- others
counselling
- Medical services
- psychological
- Interpreter
- investigation
~ witness protection
custody
(NHRCQ)
rh
n
‘
= up
and
/or other
Follow-up
Refer to the appropriate
Government Agency and
s
i
contactihe
NHRCaati
c
Mare
helpdesk
et through
‘WahNHAC
filed/reported
can fetlow-op
the case
referring party
ard or other
~
ee
——
ar
cormcemed
203 to
company
stakeholders (NHRCQ}
Legst
sending
Department wil foSom
ee
up through
Case will be reterrad
to
Agency
agency or the
government
lega! expert can
Step 4:
Follow-up and monitoring
Qatar
in 2015, NHAC Gatar established Community desks - for migrant
workers from India, the Philippines, Nepal, Egypt, Pakistan
and Nigeria The purpose of the community desks is to facilitate
* NHRC Qatar, Application for Pet ition, available at https //nhrc-ga
the access of Community members to the senwces of
org/en/
emencade pdf viewer/filehttps //ahrc ga org/wp content/y| ploads/201
NHRC
7/08/complainitorm pat (Last accessed 5 January 2020)
* Recommendation for NHRC to coordinate very
Closely with POLO in handing the cases since POLO's mandate
is to resolve disputes between worker and employer/recruiter
Qatar's; NHRC comes in, in Darticular, when the case needs legal
(but trom the Perspective af our own laws and polcies and
as well thase of
assistance or when the Case is elevated to concerned gatari Rovernment
agencies (CMA)
LC] 7
LI
wntun the page
I
NHAC
under the
Tesponsibility of
7 Alternate process — alternate to the normal process step.
7 Process — described the steps within the process
checks if the
complaint falls
NHRC legal expert
Complaints
Referral and actions from NHRC Qatar
Flowchart 1: Protocol in Handling Cases in the National
Human Rights Committee —
Screening
and Assessment of
S® - berow lies shows the direcon/flows within the process
<\> =~ Dec:0n Box - connect
to the
s next step of the process
CI
C)
CL]
Flowchart Symbols:
(__) > Terminator - denotes the start/end of process
by complainant”
Soabcation of Petition!
form, to be filled out
from community
:
desks' by volunteers
Compiaints received
file on their behalf
representative
can
if the person is
unabie
to file a
compzaint. a
Complaints submission
National Human
OLIN 698s) dy tbo ivi
c7
j
Annex III.
19
EUSA