plans to supervise and improve the above. 114. The NHRC is also concerned that, like clinics, community pharmacies, which also have a close relationship with persons with disabilities, do not have accessible environments. According to statistical data provided by the MOHW, as of July 13, 2021, only 30% 100 of NHI-contracted pharmacies reported that they had accessible environments and non-NHI-contracted pharmacies do not have any related statistical data. The lack of accessible environments, accessible facilities, and support measures in pharmacies was made even clearer during efforts to obtain facemasks and prescription drugs for chronic conditions/illnesses during the outbreak of the COVID-19 pandemic. 115. In the CRPD Second Report, the MOHW mentioned that as of 2019, 358 health centers had been certified as ageing-friendly healthcare institutions. However, the certification criteria used were mostly based on standards announced by the WHO (which emphasizes the concept of active aging among older adults) rather than on the concept of “complete accessibility” advocated by the CRPD. The NHRC once again reiterates that providing accessible medical environments is an obligation, not a choice, of states that are party to the CRPD. Since the HPA introduced aging-friendly healthcare institution certification in 2010, 645 institutions101 have obtained certification (as of 2020). Among these institutions, only one was a clinic, revealing the ineffectiveness of the certification system in promoting accessible environments in basic clinics. Moreover, the certification process involves healthcare institutions actively submitting applications and performing self-assessments, resulting in standards that are far below those required for accessible facilities in buildings and failing to meet CRPD requirements. Thus, the health rights of persons with disabilities are relatively unprotected. 116. The NHRC pointed out that the Women Health Handbook and Children Health Handbook provided by the HPA do not have multiple easy-to-read versions. and concluded that the need was minimal. (d) Current webpages were sufficient, so no revisions were made. 100 The number of NHI-contracted pharmacies reporting totaled 2,775. 101 Data obtained from the “Aging-Friendly Healthcare Institutions” list released on the HPA website. 78