and district health centers. These agencies lack the technical staff and resources to adapt their websites to meet accessibility standards, resulting in the inability to acquire the accessibility certification label. (3) Between 2017 and 2019, 8,747 website accessibility verification applications were received from public organizations, 6,389 manual verification applications were submitted, and 3,210 labels were approved. Government and school websites are required to meet the accessibility standards laid out in the Web Accessibility Guidelines. However, approved websites may become non-compliant with administrative turnover or when new functions are introduced. The NHRC recommends that the NCC spot-check approved websites to ensure that accessibility requirements continue to be met. (4) The number of private websites that passed the accessibility verification (acquired the accessibility certification label) increased from 156 in 2016 to 400 in 2019.82 Between 2017 and 2019, 925 website accessibility verification applications were received from private organizations, 599 manual verification applications were submitted, and 217 labels were approved. All figures were lower than those of public organizations. The reason could be that the accessibility of government and school websites is regulated by the PDRPA. Awareness concerning accessibility is lower in the private sector than in the public sector. Therefore, private entities may not prioritize accessibility when designing their websites. Another reason could be that private websites are typically more robust, and creating a completely accessible website could pose considerable technical difficulties. Therefore, the NHRC recommends that the NCC actively promote private involvement, focusing on private companies that provide public services in the finance, healthcare, transportation, education, commerce, and entertainment industries. 98. The advancement of smartphone accessibility functions has enabled persons with visual impairments to use smartphones without restrictions. Smartphones have become a common networking tool for persons with disabilities, particularly those with visual impairments. The NHRC highlighted the urgency of improving mobile banking apps to meet current accessibility needs in Point 57. However, 82 According to Table 21.3 of the CRPD Second Report, private websites that passed accessibility verification (acquired the accessibility certification label) increased from 156 in 2016 to 400 in 2019. 67

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