equipment.
97.
According to the CRPD, government departments are required to ensure
accessibility when designing public websites, apps, platforms, and software for
announcing public information. The NCC released the Web Accessibility
Guidelines 2.0 in 2017.79 Between 2017 and 2019, 9,672 website accessibility
verification applications were received from public and private organizations,
6,988 manual verification applications were submitted, and 3,427 labels were
approved. As of the end of 2019, 5,847 labels have been approved, which is
relatively low. Of the 3,086,536 domains with the extension “.tw” registered by
the end of 2019, 80 750,000 were registered by Taiwanese organizations for a
coverage (pass rate) of only 0.78%. This figure suggests that most websites do
not comply with the Web Accessibility Guidelines. Upon review of the
information provided by the central competent authority, the NHRC proposed the
following problems:
(1) Most public and private websites failed to meet accessibility requirements at
the time of application for the accessibility certification label. Some robust
websites had accessibility problems in certain sections, resulting in a delay in
compliance. These problems resulted in an approval rate of only 50% (3,427
of 6,988). The NCC can assist applicants in identifying problems and propose
corrective action to enhance the overall approval rate.
(2) The PDRPA was amended in 2011 to require the websites of government
departments, their subsidiaries, and schools to undergo accessibility
verification and acquire the accessibility certification label. As of 2019, less
than 70% of the websites of government departments, their subsidiaries, and
schools have passed the accessibility verification (acquired the accessibility
certification label).81 Most of the 2,777 websites still lacking an accessibility
certification label are fourth-level agencies, including high schools and under
79
80
81
The NCC revised the Web Accessibility Guidelines 2.0 and renamed it Web Accessibility Guidelines.
The revised Web Accessibility Guidelines and web accessibility accreditation badges took effect on
July 1, 2021. Web Accessibility Guidelines 2.0 label applications are no longer processed. However,
labels acquired before June 30, 2021, are still valid for three years.
Statistical data from Taiwan Network Information Center
According to Table 21.3 of the CRPD Second Report, government and school websites that passed
accessibility verification (acquired the accessibility certification label) increased from 27.96% in 2016
to 66.23% in 2019. However, the approval rate remains lower than 70%.
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