social and shelter services or how inclusive and adequate these services are. The report also fails to indicate the percentage of persons with disabilities who have benefited from emergency assistance programmes, which provide assistive devices and medical equipment. It does not elaborate on the nature of these devices and how they can be accessed by beneficiaries. Information is also lacking on the percentage of schools adapted to the needs of persons with disabilities, participation in the labour market, and conditions of work among this group. The report does not provide data on exercises to raise awareness about the rights of persons with disabilities to contribute to changing prevailing perceptions of these people. - In the same context, the ICHR received 134 complaints from persons with disabilities in 2020, 76 in 2019, and 62 in 2018. These addressed abuses of the right to health, deprivation of liberty, right to social insurance, torture, absence of fair competition, and access to public services. Accordingly, the ICHR recommends that: o The Ministry of Health (MoH) implement the Regulation on Health Insurance for Persons with Disabilities, which was approved in 2020 with the ICHR contribution. o The MoL promote its role in oversight of the employment of male and female persons with disabilities. The Palestinian government will also implement awareness raising programmes to change mainstream cultural patterns. o Service providers put an end to abuses of the rights of persons with disabilities, ensuring that abusers are held to account. Older persons - In paragraphs 120-122 of the report, reference is made to care and protection of older persons. However, in the absence of an integrated database on older persons, it is hard to make policies and develop plans and strategies, which help to construct indicators to measure the situation of older persons in Palestine. While a dedicated law on the elderly is lacking, national legislation does not contain any provisions on these persons. Official bodies do not provide any financial assistance to community institutions, which care for this group. - Regarding health rights, the Law on Public Health and 2004 Regulation on Health Insurance turn a deaf ear to older persons. Apart from being dependent on family providers or impoverished, older persons are not treated as individuals who deserve health care as a result of ageing and loss of economic resources. Accordingly, poor older persons can receive health care services in the context of social affairs programmes or if their son has health insurance. Furthermore, the report does not account for cultural and recreational activities or programmes for the social 11