2.2 Why consider targeted recruitment strategies? Increased employment of people with disability will benefit individuals, • Inclusive and diverse workplace culture which benefited all employees and increased workplace motivation and engagement. • Increased ability awareness, including organisations, and our community as a challenging stereotypes and whole. misperceptions of disability and The Commission’s IncludeAbility project undertook a systematic review of 39 international studies and found four key recognition of the benefits of hiring people with disability. • Secondary benefits for employees improvements to business which flowed with disability, who reported improved from increased employment of people with quality of life, enhanced self-confidence disability: and a sense of community.8 • Improvements in profitability related to both employee performance and increased customer satisfaction. Employees with disability consistently demonstrated punctuality, loyalty and Within a broader disability employment action framework, targeted employment recruitment is one of many strategies that can play an essential role in achieving these outcomes. high attendance rates leading to improved customer experience and a competitive advantage for the business. Guidelines for the targeted recruitment of people with disability | 17