5.7 Regional Office, Kandy Categories of complaints - Regional Office Kandy Nature of Complaint the Personal freedom No. of Complaints Torture 28 Mental & harassment Physical 32 Illegal arrest/detention 47 Inaction 88 Employment 12 Promotions 11 Transfers 33 Termination 01 Pension Education 16 Disciplinary matters of school/university student 01 Health 01 Property 02 Children 01 Woman 01 Total 675 Four officers have conducted investigations in this office and the number of complaints brought to a close during the year was 626 which includes complaints lodged in previous years. The number complaints referred to the Head office was 69. 81