Matters discussed during the meetings were as follows; Complaints lodged regarding missing persons and intimidation levelled at complainants Implementation of the National Language policy. Lands used by security forces. The Northern Department of Education not implementing the transfer policy. Forcing Jaffna youths and trishaw drivers to participate in political marches. The Divisional Secretariat rejecting housing facilities received under grants on house buildings. Difficulty in visiting historical places of worship due to establishment of security camps in such areas. The disposal of waste by the Jaffna teaching hospital not environmental friendly. Issues of drugs by pharmacies without prescriptions. 5.6 Regional Office, Kalmunai Introduction The Kalmunai Regional Office is the office that covers the smallest jurisdiction area among regional offices which covers 1234.4 km2. This Regional Office covers 13 Divisional Secretariats, 8 Police Stations, 9 Pradeshiya Sabhas and 2 Municipal Councils. It also covers 373 GramaNiladhari Divisions. The entire population is around 450,000 and the Sinhalese represent a minority while Tamils and Muslims represent the Majority. There are 6 employees of the Commission serving at this office. Since the Regional Coordinator retired in February 2013, an Investigation Officer, covers duty as the Acting Regional Officer. Protection of Human Rights Handling of Complaints The number of total complaints received during 2013 was 233. Out of them 222 were inquired and brought to a close. The number of people visited the office seeking advice was 425. Categories of complaints - Regional Office Kalmunai Nature of Complaint the Personal freedom No. of Complaints Torture 07 Mental & harassment Illegal arrest/detention Physical 33 02 76