Working with civil societies This Regional Office had worked closely with civil organizations and those organizations have often requested to intervene incollecting information on missing persons re-vesting of houses to those substantiate their title re-settlement 5.11 Mobile Office-Puttlam The province of North-West include Kurunegala and Puttlam Districts. A regional office of the Human Rights Commission was not situated in those districts. Therefore, in order to lesson difficulties faced by people of Puttlam district compelling them to visit the Head-Office seeking redress, a Mobile Office was established in the Puttlam district. There are 16 Divisional Secretariats and 548 Grama Niladhari Divisions in the Puttlam district. According to the Provincial Administration Plan, the district encompasses 2 Municipal Council and 24 local government bodies. In addition, it also has 15 police stations. This mobile office is open for the public every Thursday. An investigation Officer attached to the Head-Office coordinates activities of this mobile service. The mobile office is located in the old Municipality Building in Puttlam. A meeting was held in October 2013 to mark inauguration of official activities. Religious leaders representing all religions, community leaders, NGOs and public servants were invited for the event. This mobile office received 126 complaints within the year. They dealt with issues relating to promotions, transfers and confirmation of public servants, omissions committed by local authorities, children leaving schools, domestic violence, land matters & omissions and torture committed by the police. Intervention of the Commission by way of referring certain matters to relevant institutions where complainers were able to gain redress and holding discussions with relevant authorities, made resolving such matters possible. The IDPs of the Northern Province have been living in the district of Puttlam for a considerable period of time. Since there is a necessity to deal with socio-economic and political issues by looking   at   them   through   a   ‘human   right   lens’   and   through   negotiations   and   to   create   religious   reconciliation within this district where multi-ethnic community is living, the Commission has, by experience gained in the year 2013, decided to prepare plans to achieve that objectives. 92