Some of these gaps include, but are not limited to: • the explicit inclusion of “gender identity, gender expression, and sex characteristics” as specifically prohibited grounds of discrimination in section 21 of the Human Rights Act • greater support among sporting bodies for building understanding of transgender people’s participation in sports • greater sharing of best practice across schools for issues that affect transgender children, such as uniform policies, bathrooms and bullying • continuing issues for transgender persons in prisons, including consistent access to health services, hormones, rehabilitation and counselling • large gaps in the availability, affordability and acceptability of health services, with limited ability and preparedness to work with transgender and gender diverse people • no response from the New Zealand Government to the recommendation to simplify the process for changing sex details on a birth certificate, based on a self-declaratory process. The Commission continues to educate, raise awareness, and advocate for intersex human rights. The Chief Commissioner has delegated the human rights of LGBTI people to a specific Commissioner and the Commission has a full-time Advisor on Sexual Orientation, Gender Identity and Sex Characteristics. Case studies | 97