CONTENTS Foreword 5 Executive Summary 11 Acronyms and Abbreviations 15 Chapter one Introduction 16 Chapter Two Institutional Framework and Development 19 Chapter Three Human Rights Complaints and Investigations 26 Chapter Four Human Rights Awareness and Education 35 Chapter Five Human Rights Research and Policy Advocacy 44 Chapter Six Challenges and the Way Forward 53 Concluding Remarks 56 Profile of the Commissioners 59 Annexure A) NHRC Act B) NHRC Organogram C) NHRC Strategic Plan D) NHRC Complaint Statistics E) NHRC Recommendation on UPR by Thematic Grouping F) NHRC Publications NATIONAL HUMAN RIGHTS COMMISSION ANNUAL REPORT, 2012 68 69 84 85 100 101 115