the Speaker of the Parliament, and represented by the Minister of Home, Law, Justice & Parliamentary Affairs, Chairman of law Commission, Cabinet Secretary and Members of Parliament (MPs) - one from the treasury bench and one from the opposition bench. This chapter also briefly describes the key functions of the Commission. Chapter: 2 Institutional Framework and Development illustrates the institutional capacity of the NHRC to undertake the important responsibilities assigned to it by the NHRC Act, 2009. Since its inception, the NHRC has been playing a very laudable role at national, regional and global forums and as such was awarded “B” status accreditation by the ICC and Associate Membership by the Asia Pacific Forum. Some of the remarkable features of the NHRC are its identification of the thematic areas and vulnerable groups, formation of theme-wise committees to address the issues, establishment of links among the different groups of stakeholders etc. Holding of policy dialogue of the Commission with the Secretaries of Bangladesh Government and nomination of Focal Points in each relevant ministry in the process of UPR is a milestone in the human rights arena. This has not only created links between the Government, NG O s a n d U N a ge n c i e s a n d t h e international community but also helped the state actors to better prepare themselves for the 2nd cycle of UPR. As an apex national human rights monitoring body, the NHRC has been able to successfully create awareness and consensus on basic human rights issues through a series of seminars and workshops. Besides these, the Commission 12 has organized seminars on Prosecuting Crimes against Humanity currently being tried by the International Crimes Tribunal Bangladesh (ICTB). Partnerships with NGOs, INGOs and UN bodies have also strengthened the institutional capacity. The reflection of the NHRC's role in the Honourable President's speech in the Parliament and Prime Minister's Address to the Parliament also bear testimony to the successful performance of the NHRC of its statutory responsibility. Chapter : 3 Human Rights Complaints and Investigation highlights the progress NHRC has made during the year, 2012 in making the complaints management system computerized, transparent, credible, responsive and accountable. A series of steps undertaken towards this end include among others, preparation and application / distribution of a Standard Operating Procedures (SOP) Manual, a Complaints Handling Fact Sheet, a Template for Custodial Death Report, an On-line Complaint Management System and so on. Complaint statistics for the last 3 years show a remarkable increase in the number of complaints received and disposed of. This clearly speaks of increased awareness on what to do in the case of human rights violation and successful intervention of the NHRC in addressing those cases. Besides these, professional exchanges with the International Juvenile Justice Observatory (IJJO), lodging by NHRC of 14 suo-moto complaints of human rights violation by the NHRC and conducting a large number of inquiries of the cases of human rights violation by the NHRC are some of the examples of success stories of the NHRC. Chapter: 4 Human Rights Awareness and Education elaborate the achievements of NHRC in respect of its most important