Further Resources Australian Human Rights Commission National Information Service The Commission’s National Information Service provides information and referrals for individuals, organisations and employers about a range of human rights and discrimination issues. Phone 1300 656 419 or (02) 9284 9888 to access this service. Actuaries Institute of Australia The following documents from the Institute provide further information and guidance in relation to AI, data and/or discrimination: • Actuaries Institute Response to Human Rights and Technology Discussion Paper (10 March 2020): https://www.actuaries.asn.au/Library/ Submissions/2020/2020AHRC.pdf • The Australian Anti-Discrimination Act: Information and Practical Suggestions for Actuaries (August 2020): https:// actuaries.logicaldoc.cloud/downloadticket?ticketId=0d5870d6-2acc-4c74-8bced01afd0eba8f • Big Data and the digital economy: Benefits and pitfalls in the insurance industry (March 2022): https://actuaries.asn.au/Library/ Opinion/2022/ABSDataPaper.pdf Complaints process The Commission can also investigate complaints about discrimination and other human rights breaches. The complaints process is simple, free and flexible. For further information on the complaints process please visit the Commission’s website. Commission publications The following publications by the Commission provide further information and guidance in relation to AI and/or discrimination: • • • Using artificial intelligence to make decisions: Addressing the problem of algorithmic bias (2020): https://humanrights.gov.au/ourwork/disability-rights/guidelines-providersinsurance-and-superannuation-underdisability Guidelines for providers of insurance and superannuation under the Disability Discrimination Act 1992 (Cth) (2016): https:// humanrights.gov.au/our-work/disabilityrights/guidelines-providers-insurance-andsuperannuation-under-disability Federal Discrimination Law (2016): https:// www.humanrights.gov.au/our-work/legal/ publications/federal-discrimination-law-2016. In addition, the Commission can provide assistance in the form of diversity and inclusion training workshops and educational resources. For more information, please contact us by sending an email to training@humanrights.gov.au. Other resources include the following academic papers: • Frees, Edward W. & Huang, Fei ‘The Discriminating (Pricing) Actuary’ (2021) North American Actuarial Journal: 10.1080/10920277.2021.1951296 • Xin, Xi and Huang, Fei ‘Anti-Discrimination Insurance Pricing: Regulations, Fairness Criteria, and Models’ (2022): https://ssrn. com/abstract=3850420 or http://dx.doi. org/10.2139/ssrn.3850420 State and territory human rights commissions Links to each of the state and territory human rights commission or agencies can be found in section 3.5 above or on the Commission’s website at https://humanrights.gov.au/extended-area-work/ around-states-and-territories. Guidance Resource: Artificial intelligence and discrimination in insurance pricing and underwriting • 2022 • 41