Disadvantaging
‘Disadvantaging’ is not defined under the ADA, DDA
or SDA. While this term is not expressly used in the
RDA, the RDA also considers the disadvantageous
impact of the requirement. The RDA refers to a
requirement that has the purpose or effect of
nullifying or impairing the recognition, enjoyment
or exercise, on an equal footing, of any human right
or fundamental freedom in the political, economic,
social, cultural or any other field of public life (for
simplicity, we will subsequently describe this as
impairing their human rights).20
Ultimately, whether a requirement disadvantages
a person with a protected attribute, or impairs
their human rights, is a matter of evidence. The
necessary evidence will depend on the individual
circumstances.
In academic research relating to AI-informed
decision making, there are conflicting views about
how disadvantage or, more generally, ‘fairness’
ought to be measured, and on the incompatibility
between different forms of such measurement.21
While an insurer may have determined its AIinformed decisions are ‘fair’ according to its own
metrics, there may be alternative opinions as
to whether this is correct. Such an issue would
also be a matter for evidence for the court, if an
unlawful discrimination matter were litigated,
when considering whether the requirement
disadvantages, and also whether it is reasonable in
the circumstances.
‘Unfairness’ is a broader concept than
discrimination. While discrimination is unfair,
acting unfairly does not necessarily constitute
discrimination, and may not be in breach of the
Discrimination Acts. However, it may give rise to
other risks for insurers, such as reputational risks
or loss of customers. While these are beyond the
scope of this Guidance Resource, they are issues
Which an insurer may wish to consider.
Reasonable in the circumstances
In determining whether the requirement is
reasonable in the circumstances, all relevant
circumstances must be taken into account.22
The SDA states that the following non-exhaustive
list of factors should be taken into account when
deciding whether a condition, requirement or
practice is reasonable in the circumstances:
(a) the nature and extent of the disadvantage
resulting from the imposition, or proposed
imposition, of the condition, requirement or
practice; and
(b) the feasibility of overcoming or mitigating the
disadvantage; and
(c) whether the disadvantage is proportionate to
the result sought by the person who imposes, or
proposes to impose, the condition, requirement
or practice.
The ADA, DDA and RDA do not include such express
guidance. While the relevant factors will depend
on the circumstances of each case, the following
factors may be relevant to assessing whether the
requirement is reasonable:
•
the nature and effect of the requirement23
•
the financial burden on the alleged discriminator
to accommodate the needs of the person
alleging discrimination24
•
the availability of alternative methods of
achieving the alleged discriminator’s objectives
without the requirement,25 however the
existence of reasonable alternatives does not,
by itself, mean a requirement is unreasonable26
Guidance Resource: Artificial intelligence and discrimination in insurance pricing and underwriting • 2022 • 13