Chart showing the number of complaints received by the NIHR during the years (2013-2018) 38. Referring to the provisions of Law No. (26) of 2014 on the Establishment of the National Institution of Human Rights, as amended, the NIHR plays a role in providing legal assistance to individuals or any party, whether upon filing a complaint, which turns out that the NIHR is not competent to consider, or upon initially requesting such legal assistance, by clarifying the procedures to be followed and assisting in implementing such procedures prior to resorting to the NIHR. It is necessary to exhaust all means of remedies and grievance, administrative or legal as the case may be, to file a report to the competent authorities, or to refer to another body with an inherent competence to consider the request. 39. In this regard, the NIHR provided legal assistance for (353) requests. Some of the requests were related to personal issues or disputes between individuals, or matters considered before a judicial or administrative investigation body, or demanding the release of convicted or detained persons or to consider the validity of the indictment. There were issues that the NIHR has no competence to consider given that they occurred outside the territories of the Kingdom. Nevertheless, the NIHR communicated with the concerned bodies regarding some of such requests for humanitarian reasons. 57