Enquiries and complaints other than unlawful discrimination– broader human rights issues 4,250 Enquiries and complaints received – Section 5 In addition to 1,417 enquiries and complaints of unlawful discrimination, the Commission received 4,250 enquiries and complaints within the scope of section 5 of the Human Rights Act. These other enquiries and complaints are called broader human rights issues. In 2018/19, the Commission closed 4,053 enquiries and complaints relating to broader human rights issues.34 The breadth of broader human rights enquiries and complaints, to which the Commission responded is wide. Some examples include: • Concerns about accessible places for disabled people. • Concerns about a lack of Mäori representation on local bodies • Concerns about the introduction of body scanners at airports • Concerns about flying flags believed to be racist • Enquiries about the Commission’s Give Nothing to Racism campaign • Enquiries about adoption law reform • Enquiries about gender equality • Enquiries about housing and the homeless • Enquiries about greater support for people with mental health concerns • Requests for information regarding the prevention and management of bullying and sexual harassment complaints. Chart 7: The 10 most common issues, in broader human rights enquiries and complaints raised with the Commission in 2018-19 561 Employment 451 Government departments 412 Health Criminal issues 308 International 306 291 Legal Issues (Non-Human Rights) Harassment 279 Disability 273 Accommodation 222 Privacy 219 0 50 100 150 200 250 300 350 400 450 500 600 34 The number of enquiries and complaints relating to broader human rights issues closed, includes complaints received before the 2018/19 year. Annual Report 2019 47

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