The Fisheries Agency revised Article 6 of the Regulations on the Authorization and Management of Overseas Employment of Foreign Crew Members to recognize that Taiwan's social insurance system may be unsuitable for distant-water crew members. The regulation now mandates a minimum coverage threshold for medical and death insurance under commercial insurance schemes. Vessel operators must pay damages themselves if they fail to provide insurance, purchase insufficient coverage, or secure adequate compensation from insurers. Operators are responsible for all medical expenses and related costs in cases of occupational injury or illness. Furthermore, they must advance payment for non-occupational injuries or illnesses for medical expenses and other necessary costs. vii. Complaint Mechanism The Road to Migrant Fishers’ Rights special report recommends that distant water fishing vessels establish diverse and timely grievance channels and mechanisms. TSSFA Secretary General Shih Chiao-chih introduced their complaint mechanism through a presentation. This system was jointly established by FCF and the Seamen and Fishermen’s Service Center, an organization affiliated with the Peace and Social Welfare Charitable Foundation of the Presbyterian Church. The mechanism allows crew members to file anonymous complaints by scanning a QR code. In addition, under the association’s partnership with an Indonesian workers’ union, if vessel owners hire crew members through the union, the union can provide preliminary responses to issues reported by the crew. Chiang Hui-sung, Assistant Manager of FCF, explained their collaboration with the Seafarer and Fishermen Service Center (SFSC) on the “Worker’s Voice” initiative. This program includes an online questionnaire system accessible via a QR code. Fishers can anonymously fill out the complaint form in six languages, including Indonesian and English, by scanning the QR code with their mobile phones. Complaints 64

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