The Fisheries Agency revised Article 6 of the Regulations on the
Authorization and Management of Overseas Employment of Foreign Crew
Members to recognize that Taiwan's social insurance system may be
unsuitable for distant-water crew members. The regulation now mandates
a minimum coverage threshold for medical and death insurance under
commercial insurance schemes. Vessel operators must pay damages
themselves if they fail to provide insurance, purchase insufficient coverage,
or secure adequate compensation from insurers. Operators are responsible
for all medical expenses and related costs in cases of occupational injury
or illness. Furthermore, they must advance payment for non-occupational
injuries or illnesses for medical expenses and other necessary costs.
vii. Complaint Mechanism
The Road to Migrant Fishers’ Rights special report recommends that
distant water fishing vessels establish diverse and timely grievance
channels and mechanisms. TSSFA Secretary General Shih Chiao-chih
introduced their complaint mechanism through a presentation. This system
was jointly established by FCF and the Seamen and Fishermen’s Service
Center, an organization affiliated with the Peace and Social Welfare
Charitable Foundation of the Presbyterian Church. The mechanism allows
crew members to file anonymous complaints by scanning a QR code. In
addition, under the association’s partnership with an Indonesian workers’
union, if vessel owners hire crew members through the union, the union
can provide preliminary responses to issues reported by the crew.
Chiang Hui-sung, Assistant Manager of FCF, explained their
collaboration with the Seafarer and Fishermen Service Center (SFSC) on
the “Worker’s Voice” initiative. This program includes an online
questionnaire system accessible via a QR code. Fishers can anonymously
fill out the complaint form in six languages, including Indonesian and
English, by scanning the QR code with their mobile phones. Complaints
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