CHAPTER 1 III. COMPLAINTS AND MONITORING DIVISION In 2016, the Commission received a total of 879 complaints, monitored four public assemblies, conducted nine monitoring visits to places of detention, and made 26 on-site inquiries into complaints. The Commission cooperated with other agencies to inquire into complaints where the subject matters fall under their purviews. On 22 August, together with the Enforcement Agency Integrity Commission (EAIC), the Commission visited Juru Immigration Detention Centre to inquire into allegations of fatal abuse in the centre. The Commission also conducted a joint inquiry with the National Anti-Drug Agency (AADK) at a private drug rehabilitation centre in Selangor on 8 December after a complaint was lodged with the Commission alleging that the centre mistreated and unlawfully incarcerated the addicts. In April, the Commission launched two thematic reports, namely “Deaths in Police Custody: A Study on the Conditions of Lock-Ups and Factors Contributing to Death” and “Prison Healthcare in Malaysia: Results of a Nationwide Survey and Report”. The reports, which contain recommendations based on the findings of the studies, are intended to assist the two main agencies in overcoming the alarming problems at these places of detention. Round-table discussions on the two reports will be organised next year to follow up on the outcomes of the reports. Although the Commission’s proposal on a mechanism to implement to detention (ATD) for children in immigration detention was not taken up by the Working Group on ATD based on legal opinion by the Attorney General’s Chambers, the Commission was invited in August to present the ATD model to the members of the newly established task force on the improvement of the management of children at detention centres in Malaysia, which was chaired by Minister in the Prime Minister’s Department, Senator Datuk Paul Low. The outcome of the task force meeting was encouraging and gives hope for the children lingering in detention. The reduction in the Commission’s financial allocation did affect the Complaints and Monitoring Division (CMD)’s activities, in that there was a decrease in the number of monitoring visits that it made and a delay in the printing of the thematic reports. Nonetheless, the CMD filled the lacuna with activities that had minimal financial implications, such as meetings with relevant Government as well as private agencies to resolve complaints. 46 SUHAKAM ANNUAL REPORT 2016 suhakam 2new.indd 46 3/23/17 5:54 PM