Number of complaints received by the NIHR related to civil, political, economic, social, and cultural rights for the year 2019 Second: Legal aid provided 8. Referring to the provisions of Law No. (26) of 2014 on the Establishment of the NIHR, it has a significant role in providing legal assistance to individuals and entities, whether when filing a complaint that proves to fall outside the competence of the NIHR, or upon requesting such legal assistance for a starter, by providing insight into the procedures to be followed and assisting in taking such measures before resorting to the NIHR, indicating the necessity to exhaust all administrative or legal remedies and grievances, as the case may be, or file a report to the competent authorities, or seek the help of another authority with original jurisdiction to consider the request. 9. In this regard, the NIHR has provided (363) legal assistances, some of which were related to personal issues or disputes between individuals, topics considered before a judicial or administrative investigation authority, related to requesting the release of convicts or detainees, or considering whether the accusation were corroborated or not, or cases in which the NIHR does not have jurisdiction over because they occurred outside the territorial borders of the Kingdom. The NIHR contacted the competent authorities concerning some of these complaints for humanitarian reasons. Third: Monitoring human rights situation A. Media and social media 10. The NIHR has monitored, whether through social networks, local newspapers, or filing a complaint without having capacity, the conditions of the inmates in the correction and rehabilitation centers regarding allegations that some inmates did not receive treatment and health care. Subsequently, the NIHR communicated with the concerned staff at the center, where some of the allegations were found to be invalid and treatment and health care were provided in other cases. 92