to enhance their skills in providing services focusing on customers, in line with its action plan and strategy to improve the quality of services provided by the specialized team in the NIHR, in cooperation with the internationally accredited Invita Training Center, which offers world-class training programs run by an experienced and highly qualified training team. Eleventh: Training program for the members of the National Security Agency 55. Complementing the NIHR’s strategy and action plan on disseminating a culture of human rights, and in the context of activating the memorandum of understanding concluded between the NIHR and the National Security Agency, the NIHR held the second edition of the training program for the members of the National Security Agency to strengthen and develop their capabilities in the field of human rights. The training program addressed the following topics: national mechanisms for the promotion and protection of human rights, the Convention against Torture and Other Cruel, Inhuman, or Degrading Treatment or Punishment and its Optional Protocol, the Human Rights Council, and the Universal Periodic Review (UPR) mechanism. Twelfth: Awareness Program on the Constitution and Human Rights (My Rights 3) 56. The NIHR, in partnership with the Supreme Council for Women, the Bahrain Institute for Political Development, and the Institute of Judicial and Legal Studies, organized the awareness program in the field of constitution and human rights: parliamentary culture for government institutions and civil society organizations (My Rights 3) in the period from June to September 2019, with the aim of developing the parliamentary culture of the employees of the public sector and civil society organizations and provide citizens with knowledge in the field of participation in public affairs. 57. The program addressed the following topics: the separation of powers in the Bahraini political system, constitutional guarantees prescribed to protect public rights and freedoms in the Kingdom of Bahrain, the role and functions of the Supreme Council for Women in supporting the advancement of Bahraini women, constitutional oversight of laws and legislation, the role of the legislative authority in following up the implementation of laws supporting women and the family, legal validity rule, role of national mechanisms in promoting and protecting human rights in the Kingdom of Bahrain, legislative competence of the National Council in the Kingdom of Bahrain, parliamentary oversight to ensure the national implementation of international human rights standards, parliamentary oversight tools, legal immunity, role of the national model for integrating the needs of women in the governance of the application of equal opportunities, normative international agreements, management of knowledge in the field of political participation, role of parliamentary diplomacy in the foreign policy of the Kingdom of Bahrain, and the role of the relevant committees of the Shura and Representatives Councils in ratifying international human rights treaties. 80