recommendations from the Capacity Assessment of JAMAKON conducted in December 2013 by UNDP,
APF, OHCHR and other stakeholders:
1. Enhance human rights awareness and education within the different strata of society, in
particular, among the poor, vulnerable, marginalized and sexual minorities;
2. Build partnerships with national and international organizations for the purpose of implementing
human rights education program;
3. Develop the capacity of human rights defenders, including civil society organizations, the media,
students and other key stakeholders to deliver education programs;
4. Engage youths and students in implementing human rights campaign;
5. Train governmental officials, especially law enforcement agencies, on human rights issues.
6. Advocate with the Government to incorporate human rights issues into school textbooks.
Outcome: Public awareness raised, people enjoyed their rights and state actors are more responsible to
protect and promote human rights, and more accountable to the citizens.
5.3 Human Rights Monitoring and Investigation
JAMAKON receives complaints of human rights violations on a regular basis. The number of complaints
received is steadily increasing. To deal with complaints, JAMAKON developed a computer-based
‘Complaint Management System’ and developed a ‘Roster of Investigators’ to assist the Commission.
Moreover, the Commission initiated a pilot effort with two Union Parishads (UP) to develop a complaint
referral system with local administration. Moreover, the Commission has been developing the capacity of
UP representatives to address human rights violation issues and report back to the Commission. As part of
this effort, a number of rules, manuals and templates are being developed.
The existing staff of JAMAKON have been trained; however, their knowledge needs to be regularly
refreshed while newcomers are in need to pursue training on monitoring and investigation of human
rights violations as well as on mediation and conciliation. Systematic monitoring will be restructured with
the inclusion of data archiving to establish formal cooperation with CBOs, NGOs and local governments
(UPs). This initiative will, among other things, focus on accountability of law enforcement agencies, on
prison and detention centre inspections, on eradicating violence against women and girls, extra-judicial
killings, torture and disappearances, and on fulfilment of economic, social and cultural rights.
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